GroveStreams

Stream Data I/O blocked even though no data was sent498

Eugene private msg quote post Address this user
Hi *,

I'm getting some weird behaviour with Grovestream service. I'm getting emails indicating that my account has exceeded the data limit.

However I've just only registered this account (17/9) and the amount of data upload is only few kilobytes so far.

The weird thing is I received an email on
- 19/9 indicating my data I/O was blocked
- 20/9 indicating my data I/O was un-blocked
- 21/9 indicating my data I/O was again blocked

Any idea what is going on here?

Best regards,
Eugene
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MikeMills private msg quote post Address this user
All I/O is considered. This includes when you leave a dashboard open with a fast polling rate. See this thread:

https://forum.grovestreams.com/topic/65/page/1/what-are-billable-transactions/

Email us at our info or support email address (include your GS account email address) and we'll reset you're data I/O so you can keep going.
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